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Where do I Start?

We want to make sure you get the best start to using Learnosity Help and Learnosity Author Guide. so let's cover a few key points on how to make the most of it.

Site Structure

In Learnosity Help and Learnosity Author Guide, we have a three tiered structure of categories, sections and articles. Categories are the large panels you see on our main page.

  • In Learnosity Help, we've aligned our categories to our core product knowledge bases, our API & SDK reference materials, and our release and versioning information.
  • In Learnosity Author Guide, these categories align to key authoring concepts.

Within each of these, we break down all of our articles into sections, aligning to common functionality, use case or aims. 

Finally, in each of these sections, we have our articles, containing all the information you may need.

 

Searching

Learnosity Help and Learnosity Author Guide provide a robust search experience, helping you find what you need, when you need it. A search field is available on all pages, however our home page provides the most powerful search field, with robust auto-complete. If you're not sure what you're looking for, start here!

 

Getting Support

If you're an existing Learnosity customer, you'll have access to our Support Helpdesk. Historically, you'd have used support.learnosity.com as a separate site, but to make life as easy as possible, we've rolled our Support System into an integrated help experience. Learn more about how to log in, raise tickets, and view your existing tickets in our Getting Support section.

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