Troubleshooting
Tips and error codes for troubleshooting the Annotations API
Known issues
- Annotations API will not be able to resume the stored highlight if the user tries to highlight a drag/drop Item in drag and drop Question types like clozeassociation, imageclozeassociationV2…(and so on).
- In Firefox, if you try to select and highlight text that contains interaction elements such as buttons or dropdowns, Annotations API will highlight only the text before the first encountered interaction element.
- Annotations API cannot persist text highlighting between shared passages that are being used in two different Assessment’s sections.
Error logging
Annotations API will log error occurrences to the JavaScript console of the browser. These errors can be checked by
the following command in the console: LearnosityAnnotations.errors.
| Error Code | Description | Suggested Solution |
|---|---|---|
Error code: 60000 |
Invalid security object. | Check your security object. |
Error code: 60001 |
Authentication failed. | Check your authentication settings. |
Error code: 60002 |
The API initialization data group_id is missing or is not a valid string. | Provide a valid string or missing group_id initialization data. |
Error code: 60003 |
Invalid initialization hook selector/element was provided. | Provide a valid initialization hook selector/element. |
Error code: 60004 |
No Annotations modules were enabled, check your "modules" configuration. | Check your "modules" configuration. |
Error code: 60005 |
An invalid module configuration was found. | Check your "modules" configuration. |
Error code: 60006 |
An invalid argument was given. | Provide a valid argument. |
Error code: 60007 |
Adding or changing annotations is not allowed in read-only mode. | Switch to a different mode to add or change annotations. |
Error code: 60008 |
An error occurred while loading Annotations API modules. | This error typically means a JavaScript resource failed to load. Try reloading the page, or check your network settings if this error persists. |